Why did you consider using a pet sitter (over boarding / kennel)?

What methods did you take to find a professional pet sitter? Please select more than one if applicable.

Which method above made you eventually contact PetCare Group?

Our goal, in redesigning petcaregroup.com, was to keep the same look and feel while organizing our content so that each person can find the information they need fastest.  We also wanted to make the web site more accessibile for everyone.

Which web browser do you use to surf the Internet?

Please rate your experience using petcaregroup.com

(1 = low and 5 = high)

What do you think of our newly designed website?

Is petcaregroup.com easy to use?

Is it well-organized?

Is there useful information?

Did you find answers to your questions?

Is it easy to schedule a Service Consultation?

Is it easy to schedule a new order?

Our goal is to have 4's and 5's for all questions. If you selected a 1, 2 or 3 to any of the above questions, can you elaborate why you selected your score?

Is there anything you'd like to suggest we put on the website that would be useful?

Other Comments?:

How did you contact PetCare Group?

Did we respond in a timely manner?

Was PetCare Group available to you on your first telephone call?

What made you decide to try PetCare Group?

Were you satisfied with PetCare Group's services?

Were care instructions followed properly?

Did your pets seem happy and well cared for?

How was the condition of your home upon your return?

Please give the name of your primary sitter

If you weren't satisfied with our services, can you please comment on what we might change so that we can try to improve our services.

Is there anything you want to add or suggest?

We're always looking for references. We try to rotate the names of references in our service consultation folder so that if you are a reference, you aren't contacted EVERY time. We provide your name and email address only so that you can reply at your convenience. Would you be willing to be a reference?

Would you like to show your PetCare Group support by putting a PetCare Group Bumper Sticker Magnet on your car? This isn't a sticker, it's a magnet, so you can remove it any time. This is what it looks like:

Please tell us whether you are human, canine, feline or a spam bot: